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Running our first Design Ops team

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Establishing a foundational design ops team

The design team at Postlight was struggling to formalize and streamline our process as we scaled. As one of the first designers leading the initiatives for Design Ops team, I created documentation and defined processes for our team. The entire process took 5 months and during my tenure, we have published 5 projects in the first quarter:

  • Design Project Quality Checklist
  • Design Ops Team Governance
  • Design Review Revamp
  • Design Process Overview Deck for clients
  • Product Design Manager Onboarding

Setting aside space to imagine flexible process

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